Terms and Conditions

These Terms and Conditions govern the use of this website and all transactions carried out through Soft Touch Boulevard and its retail outlet, Abk Sex Toys. By accessing this website, placing an order, or using any service provided, you agree to be bound by the terms outlined on this page.

terms and conditions consumer protection and return of goods policy

Eligibility

This website is intended strictly for adults aged 18 years and above. By using this site, you confirm that you meet the legal age requirement and that all information provided during checkout or account creation is accurate and complete.

Products and Intended Use

All items sold on this website are adult novelty products intended for personal use only. Users are responsible for reading all product descriptions, instructions, and safety guidelines before use.

We are not responsible for misuse, improper handling, allergic reactions, injuries, or dissatisfaction resulting from failure to follow usage instructions.

Product Testing and Confirmation

For quality assurance, all products are tested before dispatch to confirm proper functionality. Where applicable, a video confirmation showing the product in working condition may be sent to the buyer before shipping.

By accepting delivery, the buyer agrees that:

  • The product was tested and verified before dispatch
  • The confirmation video serves as evidence of functionality
  • The product must be inspected immediately upon delivery

Any issue or defect must be reported within 24 hours of receipt. Failure to do so will be treated as confirmation that the product was received in perfect working condition.

Orders and Payments

All prices displayed on this website are subject to change without notice. Orders will only be processed after full payment has been confirmed. We reserve the right to cancel or refuse any order due to pricing errors, stock unavailability, or suspected fraudulent activity.

Delivery Policy

All orders are shipped in discreet, unbranded packaging to protect customer privacy. Delivery timelines provided are estimates and may vary due to logistics or circumstances beyond our control.

We deliver locally and nationwide. Customers are responsible for ensuring accurate delivery details and availability to receive their orders.

Returns and Refunds

Due to the intimate nature of our products and hygiene considerations, returns or exchanges are not accepted once an item has been delivered and confirmed to be in working condition.

Refunds or replacements will only be considered if:

  • The wrong item was delivered
  • The product was damaged during transit and reported within 24 hours
  • The product was faulty before use and properly documented

Buyer Responsibilities

Buyers are responsible for providing accurate personal and delivery information, inspecting products upon receipt, and using products responsibly. We are not liable for losses or delays caused by incorrect information supplied by the buyer.

Privacy and Data Protection

Customer data is handled securely and used solely for order processing and customer support. We do not sell or share personal information with unauthorized third parties. For more details, please review our
Privacy Policy.

Limitation of Liability

We shall not be held liable for indirect, incidental, or consequential damages arising from the use or inability to use any product purchased through this website. Liability is limited strictly to the purchase value of the product.

Changes to These Terms

These Terms and Conditions may be updated at any time without prior notice. Continued use of this website after changes are published constitutes acceptance of the revised terms.

Contact Information

If you have any questions regarding these Terms and Conditions, please contact us through the official contact details provided on this website.

For general consumer rights information, you may also consult

the Federal Competition and Consumer Protection Commission
.